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A mandatory diversity training session becomes a comedic disaster as Michael's inappropriate behavior and Dwight's misguided attempts at sensitivity training create tension and discomfort in the office.
Michael's pranks backfire when he damages Jim's desk and buys a cheap replacement carpet, leading to frustration and an unexpected apology from Michael. Jim pranks Dwight by hiding his stapler in Jell-O.
Michael discovers that one of his employees is a former prison inmate, leading to awkward interactions, stereotyping, and a unique team-building exercise.
Andy returns from anger management training, leading to clashes with Dwight, a prank played on Andy, and a surprise twist involving Jim and Pam.
Michael learns that Jan is facing financial troubles, leading to an uncomfortable dinner party, an embarrassing moment for Jim, and a shocking ending that changes the dynamics between Michael and Jan.
Jim leads a team from the Scranton branch on a prank-filled raid against the Utica branch, leading to retaliation, Dwight's loyalty being tested, and an emotional moment between Jim and Karen.
The employees vie for a promotion, leading to cutthroat tactics, Dwight's attempts to manipulate the situation, and a decision that affects the dynamics of the office.
Michael is surprisingly successful in sales, leading to a newfound confidence, Jim's pranks, and a revelation about his relationship with Pam.
Michael arranges counseling sessions for the office, resulting in awkward conversations, Dwight's unconventional methods, and a surprising revelation about Jim and Pam's relationship.
Michael faces an ultimatum from corporate, leading to a decision that affects his future, Darryl's unexpected promotion, and a touching moment between Jim and Pam.
The office reacts to Jim and Pam's public displays of affection, resulting in mixed reactions, a prank on Dwight, and a surprising revelation from Andy.
The office awaits the airing of the documentary promos, leading to mixed reactions, Andy's vulnerability, and a surprising offer for Jim.
