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Dwight's aspirations for regional manager lead to an unconventional and amusing speech. Jim plans a prank on Andy by convincing him that he's been hired at Dunder Mifflin.
Michael discovers that one of his employees is a former prison inmate, leading to awkward interactions, stereotyping, and a unique team-building exercise.
The office hires a Ben Franklin impersonator for Phyllis's bachelorette party, resulting in awkward encounters, inappropriate behavior, and a surprise proposal.
Jim, Karen, and Michael interview for the corporate job, leading to tough decisions, romantic tension, and a cliffhanger ending that leaves the Scranton branch in uncertainty.
The office must decide how to spend a budget surplus, leading to heated debates, conflicting interests, and an unexpected alliance between Jim and Dwight.
Michael's idea of golden tickets in paper shipments leads to chaos, customer complaints, and a confrontation between Jim and Dwight over sales strategies.
Dwight holds a business seminar, resulting in unconventional teachings, Andy's attempts to impress Erin, and a surprise guest speaker.
The office reacts to Jim and Pam's public displays of affection, resulting in mixed reactions, a prank on Dwight, and a surprising revelation from Andy.
The office celebrates Halloween, resulting in elaborate pranks, Dwight's haunted warehouse, and an unexpected revelation about Robert California.
The office attends the a cappella competition at Andy's alma mater, leading to nostalgic moments, performances, and a surprising turn of events for Andy.
The office deals with a lice outbreak, resulting in paranoia, hair inspections, and a surprising bonding moment between Dwight and Pam.
Dwight investigates a possible customer loyalty program, leading to quirky interactions, Dwight's identity theft investigation, and a surprise from Jim.